The proper use of Information Technology starts with understanding our clients, their business, as well as their customers, suppliers, partners, and perhaps even competitors. Everything should be considered from the perspective of business value. The value gained must be significantly more than the investment inputted
To effectively assess and assist our clients, we strive to understand their current use of Information Technology within their business activities and the objectives they wish to achieve. We usually ask our clients the following questions to assess their goals:

TechSmarts Managed Services can tailor and implement a sensible managed services strategy which matches the specific structure, culture and requirements of your company, leading to significant reduction of the costs and inefficiencies associated with the provision of your IT infrastructure.

What is “Managed Services”?
“Managed Services” or “Outsourcing” is a strategic management tool that provides companies with options for enhancing shareholder value, cutting costs, accessing new skills and technologies, and optimising the use of resources through a contractual arrangement with a third party provider. By outsourcing a component of your non-core IT infrastructure, be it, for example, your print environment or the management of you network, your business can reap significant business benefits, efficiencies and a real return on IT investment.

The key reason for outsourcing is that it allows an enterprise to subcontract non-core activities to a professional provider who can deliver a superior level of service and facilities in a more economical manner. Freed-up human and financial resources can be redeployed to more critical business activities. When the right technology is deployed in the right manner by the right company, outsourcing becomes a critical component to an effective business strategy.

Due to the proliferation and increasing sophistication of IT security threats, TechSmart Networks have developed a particular specialism in deploying robust and reliable IT security solutions for both blue-chip and SME clients. Our relationships with best-in-breed IT security providers means TechSmart Networks are best positioned to offer independent advice on the security issues affecting your business and can deliver the most suited technology to assist that your business stays ahead of today’s software vulnerabilities, malicious insiders and attackers from the outside.

• Firewall implementation and management
• Network Security
• Anti-virus, anti-spyware and anti-spam software and hardware
• Data back-up services
• IT security check-up and audit service
• Security compliance

Too many projects are over budget and over time. The main problems start at the beginning through lack of proper planning. Take the risk out of your next project. It doesn't matter if it is big or small, we can manage it to a successful conclusion.

We can help you by assisting either in the establishment of the project, or managing the whole project for you. Getting the planning right is more than half the battle in getting a successful project

TechSmart Networks provide assistance to small, medium & large business throughout Ireland.

TechSmart takes ownership of your support problems, monitoring and maintaining your IT Systems and provide consulting services that assist clients with planning and implementation of value-add solutions. Free up your internal resources and focus on your core business.

Key Benefits

• Dedicated account manager and assigned systems engineer with secondary fall-back
• Ad Hoc IT Support available 24/7 with no contracts or commitments
• Real-time Monitoring Capability that deliver proactive health checks 24/7 with SMS alerts
• Experienced IT Provider with proven history, support all sizes business across Australia
• Reduce total costs - get it done right, the first time, everytime, TechSmart delivers cost-effective value-add solutions.

Information Technology environments supported include:

• Managed and Hosted server environments (medium to large)
• Complex Networks & Unified Communications infrastructure
• Data storage and offsite failover environments
• Windows (all flavours)
• Unix (most flavours)
• Networks (Cisco, Juniper, 3com, HP, Netgear, Dlink and more)
• All major software suites (Microsoft, MYOB, Quicken, Sage and more)

The TechSmart Spam Firewall provides comprehensive protection against the most current email-borne threats that can cripple your network if left unprotected. With our proprietary twelve-layer defense system, the TechSmart Spam Firewall optimizes performance of your email server while utilizing the following protections:

• Anti-spam.  The algorithms and methods used by the TechSmart Spam Firewall are the most comprehensive and most advanced in the industry at detecting and filtering spam resulting in the lowest rate of false positives. TechSmart Networks Predictive Sender Profiling looks beyond the reputation of the sender and digs deeper into the spam campaign itself to identify anomalous activity.
  
  
• Anti-virus.  By utilizing triple layer virus blocking, decompression of archives and file type blocking, the anti-virus engine in the TechSmart Spam Firewall provides complete virus protection. When new spam and virus outbreaks occur, TechSmart realtime protection will block these threats in real-time.
  
  
• Anti-spoofing.  This technology prevents the use of forged or "spoofed" sender addresses on unsolicited email. The anti-spoofing feature also allows larger organizations to specify a list of IP addresses that are allowed to have a "From" address that appears from inside the organization to support multiple sites and multiple email servers.
  
  
• Anti-phishing.  The TechSmart Spam Firewall provides robust protection against phishing schemes which are often used to gather confidential information about an organization or its individual users.
  
  
• Anti-spyware.  (Attachments) - All attachments are scanned and any spyware executables are detected and eliminated immediately.
  
  
• Denial of Service Protection.  Rate controls are utilized to stop denial of service attacks as well as dictionary based spam attacks. These rate control systems are integrated and automatic in the TechSmart Spam Firewall.

An additional option is to have your site remotely managed by TechSmart. We allocate a remote network administrator to your company who will monitor and manage your site effectively from our premises, removing all IT issues away from you, allowing you to focus on your core business. Our typical remote managed service package includes day-to-day server management and reporting, routine backup in addition to patch and anti-virus management.

Our remote managed service is particular popular with SMEs who do not have the sufficient resources to allocate to day-to-day network management. Furthermore TechSmart have a particular specialism in understanding how technology can be deployed in smaller companies in a way that adds value, increases efficiency and enhances overall business performance. Thus, our remote management services deliver real benefits to SMEs who want to make smarter use of their IT:

Remote Managed Services - benefits

• You will have a single source of contact for all your IT issues.

• It will remove IT administrative tasks so that you can focus on your core responsibilities.

• It will cater for key tasks such as back-ups, security licensing and compliance, email and web usage policy with best practice procedures.

• You will have access to management information necessary for key decision making.

• You will experience significant reduction in costs.

• You will have a planned IT strategy ensuring ease of growth and development.

• You enjoy a fixed cost for the provision of agreed IT services.

• You will effectively spend less on your IT and yet improve the value you get from it.

• You will never have to worry about risk to your systems - that’s someone else’s problem.

• You knew that all your systems are proactively monitored, working effectively and or fully licensed.

Our Annual Maintenance Contract (AMC) safeguards you from incurring unexpected expenditure in the event that your product suffers a breakdown. It assures you of complete peace of mind in such situations. Our trained Engineers are well equipped to restore your product back to its normal working condition with the use of genuine spare parts.

AMCs are available in different options to suit every customer's need and convenience. They have been categorized based on the product class and it's specific needs.

Day or night, Rockwell Automation field support engineers across the globe are available for dispatch on an as needed basis to help troubleshoot and resolve unplanned downtime events, problems affecting critical operations and other automation-related issues. Callout Services are billed on a time and material basis.

Benefits and Features

• 24x7x365 emergency breakdown support
• Assistance for startup, special projects, and peak workloads
  
• Production problem resolution
• Technical support during maintenance activity
• Factory-certified engineers with skills matched to your application or problem

We specialise in Personal Support for you Managed Server. Speak with our experts today and learn how we can help your business grow.

Our experts can help with Windows, ColdFusion, Linux and Unix. If your looking for Dedicated Support, Top Teir 1 Fast Bandwidth with great support then TechSmart is for you.

Our other services include Disaster recovery solutions like Server Load Balancing, Firewall and Data back up and recovery.

Whether you need reliable, robust, state-of-the-art managed servers, virtual web hosting, streaming media  or a powerful enterprise electronic commerce solution we will be there to help you guide your e-business in the right direction.

TechSmart provides quality Web Design at affordable prices. Our certified web designers have been hand picked from thousands of applicants. All of our designers have extensive experience in web site design and graphic art. Thousands of customers rely on our designers for their web design needs. Your website represents your company's image, and a professionally designed web site will give your business a strong boost. TechSmart will take care of your web needs from web hosting to web page design to online marketing.